The INs, OUTs and ALL ABOUTs ~2017 Volunteer Handbook~



Dear fantabulous volunteer,

Welcome to the 2017 RBC Bluesfest Volunteer Team! This year’s festival takes place over 10 days and includes 200+ acts on 5 stages, is home to dozens of local vendors and will see a crowd of over 300,000 spectators.

Before we dive into the nitty-gritty details of the volunteer experience, we want to take a moment and thank YOU from the bottoms of our music-lovin’ hearts for the time and commitment you’re giving to make this year the best it can be. The only way this festival succeeds is with our incredible force of dedicated volunteers, and we cannot emphasize enough the amount of gratitude we have for your personal contribution.

Since we’re all in this massive undertaking together, we want to make sure that we’re all on the same page, in order to make your time at the festival as enjoyable and stress-free as a 300,000 person party can be. This means that we’re going to provide you with copious amounts of training resources, support and positive feedback. In addition to your Area Leader’s sage advice, you can rely on the Volunteer FAQs, our Code of Conduct, the festival site Emergency Plan, Orientation Guide, plus this Volunteer Handbook to ensure that whatever job you happen to be doing, you have the resources available to do it to the best of your ability.

Speaking of the best of your ability, that’s what we’re looking for from you! From your first scheduled shift to your last, we’re looking for you to be the pleasant, respectful and generally AMAZING volunteer that we’ve come to know and love, not only towards your fellow volunteers, but also festival staff, artists and patrons.

Let’s make 2017 the best year yet!

Your Volunteer Services Team

Anna Wood, HR Manager, Volunteer Services
Emily Mason, Administration Systems Coordinator, Volunteer Services
Giovanna Del Pellaro, Volunteer Services Assistant
Kayleigh Jooste, Volunteer Services Assistant


Our Volunteer Island is generously provided to us by:



Thank you to Gabriel Pizza for providing select meals to our volunteers!