Do you enjoy working hundreds of hours and getting paid only in eternal gratitude? Have you ever found yourself in the middle of a raucous crowd in the sweltering heat and sticky humidity of an Ottawa summer and wondered just how you got there? If you’re experiencing déjà vu, you’d be perfect for our amazing and incomparable Leadership team!
RBC Bluesfest Volunteer Leadership
The mandate of the RBC Bluesfest organization is to provide an annual, world-class event showcasing both Canadian and international musicians. In order to achieve this, we annually recruit approximately 3500 general volunteers and approximately 35 Area Leader volunteers. In addition to being responsible for a vital area of the festival, Area Leaders also supervise, support and help to schedule the general volunteers.
RBC Bluesfest recruits, interviews, and checks references for all volunteers being considered for an Area Leader position.
The information below details the expectations for all Area Leader positions, regardless of assigned area. If you’d like to be considered for an Area Leader (AL) position, please review the following information carefully before contacting us.
Area Leader Committee Meetings
All Area Leaders are strongly encouraged to attend these evening planning meetings that begin in late March/early April. These committee meetings are scheduled once a month for April and May, twice a month in June and are almost always on Wednesdays.
There are other meetings that are critical for all Area Leaders to attend:
- Orientation Night: These sessions are held for new and returning volunteers, no later than one week before the festival begins, and attendance is mandatory for all Area Leaders. Each AL conducts an orientation specific to the assigned area, focusing on how the area will operate; they may also conduct a site tour. Some of the specialized training required for certain positions, such as debit/credit operations, Smart Serve refreshers, and information sessions are also held at this time.
Changes to an area will require that the AL meet with RBC Bluesfest administration. These daytime meetings are scheduled with as much flexibility as possible to accommodate everyone involved.
One of the largest tasks an Area Leader undertakes is scheduling, a critical process in successfully managing their area. To complete scheduling responsibilities, ALs are required to have high-speed internet, full access to email, and a phone with voicemail. Prior to the launch of volunteer registration, ALs identify what shifts are needed to manage their area and how many volunteers will be required for each shift, as well as ensure the job description for their area is up-to-date.
When the festival begins, each AL is in charge of supervising two aspects of the festival: Volunteer Management and Area Management.
- Volunteer Management: Managing & supporting the volunteers recruited for their area.
- Area Management: Effectively running their area and maintaining the supplies required to operate that area, i.e. daily set-up and clean-up. Each AL is responsible for setting up and keeping the supplies in the assigned area safe. If an Area Leader has supplies that need to be protected from inclement weather, they are responsible for ensuring measures are taken at the end of each shift to protect those supplies.
Each Area Leader is asked to submit a final report at the end of the festival to summarize the operations of their area.
All volunteers in Leadership positions are required to sign an annual non-disclosure form.
A Criminal Records Check is required for all Area Leaders. ALs whose volunteer areas are open to youth registrants are required to complete a Police Record Check that captures the vulnerable sector.
Succession planning at RBC Bluesfest involves both the Area Leader and the Volunteer Services team. RBC Bluesfest expects that each AL has a succession plan in place for their area when they resign their position.
Everyone has a different reason for volunteering. Whatever the reason, the festival works hard to recognize volunteers for their contributions. Due to the increased commitment needed from Area Leaders, each leader receives the following:
- meals & parking;
- additional tickets to share with select family and friends;
- appreciation events like Appreciation Party, Off-Season Party;
- discounted off-season concerts when available;
- Smart Serve certification;
- autonomy & flexibility.
Chain of Command & Contact Info
Area Leaders work under the direction of Volunteer Services Staff:
Anna Wood (HR Manager, Volunteer Services)
Emily Mason (Administration Systems Coordinator, Volunteer Services)
If you are interested in a Leadership role at RBC Bluesfest, you are invited to send a current résumé & cover letter highlighting what interests you about the opportunity, and what you have to contribute, to: firstname.lastname@example.org. Please use the subject line 2017 Leadership Application/Interest.
We typically accept applications in February; however, if a Leadership position interests you, you are welcome to connect with us throughout the year. We thank you in advance for your interest; however, only those applicants selected for an interview will be contacted.